Booking policies
Deposit
A $25 deposit is required to confirm every in-studio booking. This amount is applied toward your total at checkout. Online consultations are paid in full when you book; cancel at least 48 hours ahead and we refund the payment less the $2 processing fee.
Cancellations
Cancel or reschedule at least 48 hours before your appointment and we refund $23 of your $25 deposit — a $2 payment-processing fee is non-refundable. Cancellations inside the 48-hour window forfeit the full deposit.
No-shows
A missed appointment without prior cancellation is treated the same as a late cancellation: the $25 deposit is forfeited. To keep your deposit, please cancel or reschedule at least 48 hours in advance.